Accelerating Secure Access

Facing a need for secure logins, an Oil and Gas client enlisted BlueSky IT Partners to manage an SSO/IGA RFP. Overwhelmed with other projects, the CIO relied on BlueSky’s expertise to navigate the vendor landscape, streamline the process, and make informed decisions. This collaboration shortened the RFP timeline by 70%, leading to the selection of two previously unknown vendors with the best pricing and solutions.

Challenge: An investment banking firm had previously contracted with a national field services company to support infrastructure needs at its 46 offices. The problem: the client still had to send out its own IT staff to handle many network-related issues. The client sought out BlueSky as a complete IT partner, enlisting us for cable and infrastructure installation at all 46 sites as well as day-to-day network troubleshooting and support.

Solution: BlueSky deployed certified local technicians same-day or next-day depending on the client’s need and the location of the site. We completed tickets across multiple sites each week in the following scope areas:

  • Cable runs / repair / troubleshoot
  • Site surveys and equipment inventory
  • Router installs and troubleshooting
  • Telephone installs and support

Impact: BlueSky became a true extension of the client’s team — our responsive field technicians and real-time ticketing system allowed IT managers to track onsite activity and be more productive.

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