Unified Communications - BlueSky IT Partners

PROGRESS FROM DISSATISFACTION TO INDEPENDENCE

What if you could handle network upgrades, resolve outages and downtime, implement new technology, and simultaneously respond to business changes brought on by the latest merger and acquisition—all without stretching your internal IT resources, cloning yourself, or working around the clock.

At BlueSky, we’re in the business of solution seeking and challenge solving. As a company built on trust and relationships, we believe in the power of passion, perseverance, and partnership. BlueSky IT Partners acts as an extension of your team bringing decades of technical expertise in managing multi-site projects and working with distributed enterprise models across a number of industries and sectors.

We guarantee that whatever the it is you’re looking to solve, BlueSky can deliver.

HARNESS THE VALUE OF HOSTED COMMUNICATION

Both platforms can be delivered “as-a-service” which takes the on-premise enabling technology and moves it to the cloud. This is what’s known as UCaaS or CCaaS. This model is quickly becoming the preferred choice for organizations looking for less hardware to manage and lower communications costs to absorb with enhanced feature sets that make a work-from-anywhere-culture a reality.

Easy User Administration

In an “as-a-service” model, it’s easy to scale the number of users as a business expands. Unlike premise-based communications systems, where additions, changes, and upgrades are often laborious, UCaaS multi-tenant systems provide easy-to-use dashboards and administration portals, which can easily add more users to existing software in a matter of minutes.

Cost Effective

Unlike premise-based solutions, UCaaS does not require an upfront capital (CAPEX) investment. Instead, it’s viewed as an operating expense (OPEX) that can ultimately replace the disparate communication tools. Per-user and per-device carrier models are typically more cost-effective and allow for streamlined billing across all locations, reducing dependency and strain on administrative staff.

Maximum Security

Cloud-based solutions are encrypted and hosted in geo-redundant data centers. Even if your local systems and network become compromised, these services will be available from any Internet-connected user or site, assuring business continuity. Additionally, most solutions are PCI, HIPAA, and GDPR compliant.

Expandability

It’s easy to scale services to new sites and acquisitions. While adding removing service components in a premises-based UC system can require specialized hardware, hours of complicated reconfiguration, and private network connectivity, UCaaS makes scaling as simple as checking a box and training the user.

Dedicated Support

UCaaS and CCaaS solutions come with industrial-grade 24×7 support for any technical or user issue. For a global business, this can be an immense benefit for employees in opposite time zones. This also freesupIT staff to support other critical and strategic business needs.

Disaster Recovery

With UCaaS, you aren’t a risk of losing critical data if your physical building is affected by a disaster or outage. With built-in redundancies and remote accessibility, your business will remain operational no matter the circumstance.

UCaaS/CCaaS

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CHOOSE BLUESKY FOR YOUR UNIFIED COMMUNICATIONS PARTNER

BlueSky Partners unites the strength of a vast partner ecosystem with our own big-picture thinkers and detail-oriented doers to bring digital transformation to your doorstep. With 1,000s of UCaaS endpoint implementations for our clients over the last 10 years, we have been part of the evolution of voice services since the early 2000″s.

With a 99% customer retention rate, over 20 years of technical expertise, 160+ premier ecosystem partners, and a global network of 30,000 Smart Hands field technicians, BlueSky IT Partners will help you navigate the moving target that is today’s IT landscape.

Let BlueSky recommend the optimal Unified Communications solution for your business. Whether you simply need to upgrade your phone system or you’re looking to manage a complex contact center, BlueSky will handle everything—from audit to negotiation, implementation to support, and beyond.

CONNECTION, MADE.

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